From past to future for telcos
To be an mobile operator was simple in the past.
To be an mobile operator was simple in the past.
Today I had two exemples when the IT-guys are late to the party.
When we looked at ITIL in a previous article, we found out that the framework priorities less risk compared to speed. But what about benefits and costs, how does ITIL stand up to todays business need?
Never going back, to the days before when all pages where cluttered with ads.
The description of change in ITIL does not include fast. It talks about cost-effective and minimum risk, which both implies a bit of slowness. So one of the questions the business have to answer is their prioritization. Fast, with a higher risk or slower with a less risk. If you want both, you need probably need to do major changes to your IT infrastructure, neither cheap or risk free.