KPI's for information governance
If you want to measure , think big, startIf you want to measure, think big, start small. Avoid large complex tools, instead use Excel and some simple scripts.
Think big
For information governance, you both need to understand your process performance and the quality of the data,
This is why I have a defined two types of KPI's related to either process or data quality. An extra benefit is that I can have all KPI’s in one place.
Using DAMA and APQC (Broadcasting) as best practices, I try to find out a few valuable KPI's that are relevant for us to measure.
Is information about customers, e.g. organizations updated regularly?
Are projects initiated in Finance, updated into CRM, ERP (Yamdu) and all other platforms?
Do we have duplicate individuals, crew and cast, in our ERP?
How many businesses terms are approved per business capability?
Initially, I define a dozen of KPI's, and related them to either information objects or governance processes, except one that I took from APQC, (% of workforce working remote). If this goes to low, then we are not following our strategy.
Start small when you start to measure you KPI. Just very few.